Protecting your privacy and the confidentiality of your personal information is extremely important to us.
We understand the importance of your privacy and personal information and that is why we are committed to ensuring that our systems and procedures protect your personal information.
What information does Guardian Gold collect?
Guardian Gold may collect two types of information: Anonymous and Personal.
Anonymous information is collected to inform us about how many people accessed this site, which pages people have visited today etc. This information does not contain any information regarding names, addresses or any other details of a person. This information is collected specifically for statistical reasons.
Personal information is collected from you when you apply to use our services or products. This type of information is generally items such as your name, address, telephone and fax numbers and other contact information.
You may provide additional information such as a credit card or bank account number in order to provide a service or product to you.
Anonymous information that is collected will only be used to help Guardian Gold monitor the use of its website. No information gathered will be provided to anyone else.
Personal information will only be used by Guardian Gold for the purpose for which it was provided.
Guardian Gold may occasionally use a third party to provide services or products. Your personal information is only provided to the third party to the extent necessary for Guardian Gold to provide our products and services to you and to the extent of the law.
What if you do not wish to provide us with information?
In order for Guardian Gold to provide you with products and services we require information about you. If you do not provide us with information then we may be unable to accept your application or provide you with products or services.
Accessing your personal information.
Under the Privacy Act, you have a right to access personal information we hold about you.
Guardian Gold shall, on request, provide you with information we hold about you which is readily accessible and which may lawfully be provided. If the information is incorrect you have the right to require us to amend this information.
Storage of your information.
We protect any personal information we have from misuse or loss. All personal information is also protected from unauthorised access, modification and disclosure.
Access to personal information is restricted and access is only for approved purposes.
Personal information may be stored in hardcopy files, electronic data or in Guardian Gold's software and systems.
Guardian Gold maintains physical security over all paper and electronic data stores.
Website security and privacy.
Guardian Gold understands that you may be concerned about the confidentiality and security of the personal information we collect about you. Accordingly we have systems in place to ensure our online dealing with you are as secure and confidential as your dealing with us in person or on the telephone.
Guardian Gold does not disclose any personal information that you may have given us, such as name, address email etc, to any organisation or person outside of Guardian Gold and its associates, except where required by law.
Under no circumstances will Guardian Gold sell or receive payment for disclosing your personal information.
If you have any questions regarding this policy then please contact Guardian Gold on +61 3 9670 4488